Refund policy

Return & Refund Policy — Grit & Grace Apparel

Last updated: December 3rd, 2025

Thank you for shopping with Grit & Grace Apparel. We appreciate your support! Please read our policy carefully before placing an order.

Returns

We accept returns within 14 days of delivery for unworn, unwashed, and unused items with original tags still attached.

To start a return, please contact us at [your business email] with your order number and reason for the return.
Items sent back without requesting a return first will not be accepted.

Exchanges

We offer exchanges for:

  • Wrong size

  • Defective or damaged items

  • Incorrect item received

To process an exchange, email us within 14 days of delivery. Once approved, you can return the item, and we will send out the replacement.

Non-Returnable Items

We do not accept returns on:

  • Custom orders

  • Clearance or final sale items

  • Worn or washed items

  • Items with signs of wear, deodorant marks, stains, or smells

Refunds

Once we receive and inspect your item, we will email you to let you know if your refund is approved.

Approved refunds will be processed to your original payment method.
Please allow 3–7 business days for your bank or credit card company to process the refund.

Shipping costs are non-refundable.

Damaged, Defective, or Wrong Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number

  • A photo of the issue

We will replace the item at no cost to you.

Shipping Costs

Customers are responsible for the cost of return shipping unless:

  • The item arrived damaged

  • We sent the wrong item

We do not refund shipping fees from the original order.